Tech Note FSTN3:  "Run-time Error: Pin Connecting Error"

ISSUE:
Selecting a video file from within FireScout causes the error message, "Run-time Error: Pin Connecting Error."

RESOLUTION:
FireScout requires video files to be in the DV-AVI format. The error message occurs if the selected video file was not captured as a DV-AVI file.

To capture video files in the DV-AVI format using Windows® Movie Maker version 1, verify that the Record Settings are as follows.

1. Open Windows® Movie Maker.
2. Select Options from the View menu.
3. Verify that the box labeled Automatically Create Clips is not checked.
4. Click OK to close the Options window.
5. Select Record from the File menu.
6. Verify that in the drop-down list labeled Record, the Video and Audio option is selected. If it is not selected and Video and Audio does not appear as an option, the computer may not have recognized the media converter. To rectify this, restart the media converter.
7. Verify that the box labeled Record time limit is not checked.
8. Verify that in the drop-down list labeled Setting, the Other option is selected. In the drop-down list that follows, verify that DV-AVI is selected.

You are now ready to capture DV-AVI video. Verify these settings each time you wish to capture video for FireScout.